FREQUENTLY ASKED QUESTIONS
Your flight itinerary will vary depending where you are traveling from. Below we have a few examples of what routes to take. The final arrival destination where we will come pick you up will be Minangkabau International Airport (PDG) in Padang.
- From North America: Travelers could take a flight from a major city such as Los Angeles, New York, or Vancouver to Jakarta, the capital city of Indonesia. From Jakarta, you need to take a domestic flight to Padang, which takes about 2 hours and 20 minutes.
- From South and Central America : Travelers could take a flight from a majority city such as San José, Panama City, Bogota, Buenos Aires to Jakarta, Indonesia. From Jakarta, you need to take a domestic flight to Padang.
- From Europe: Travelers could take a flight from a major city such as London, Paris, or Frankfurt to Jakarta. From Jakarta, you need to take a domestic flight to Padang.
Be sure to book a flight to Padang considering delays.
You need to arrive in Padang by 4 PM on the first day of the boat trip and book your flight out of Padang from 12:30 pm on the last day of the boat trip. Reason for that, Indonesian domestic flights might have delays or are canceled.
There are several airlines that operate from Jakarta to Padang such as Garuda Indonesia, Lion Air, and Sriwijaya Air.
If no flights are available for a specific date, we always can advise you a comfortable homestay (affordable rates, aircon, swimming pool, etc) in case you arrive a day earlier or need to leave the following date from your trip.
We would recommend booking through sites like skyscanner, kayak or google which allow you to compare the different airline deals. If you are flexible, look up for the “± 3 days” option, which allows you to see the most advantageous airfares in a little range of days.
Here’s some advice to find the best flight fares!
Make sure that your passport is valid for a minimum of 6 months following the departure date and that you have all the required documents concerninc COVID-19.
You will obtain a free VISA on arrival and it’s valid for 30 days. For longer stays (more than 30 days), you should ask for an extendable VISA.
More info about the Voa
To go to any boat in the Mentawai’s Islands is MANDATORY to have a travel insurance. Remember that it should cover extreme sports.
When purchasing your travel insurance, also make sure that surfing is an activity covered by your insurer.
We highly suggest adding the trip cancellation coverage in the case that you’d unfortunately be unable to attend your trip
For all destinations, we highly suggest that you get your COVID-19 vaccination, including both doses if appropriate for that vaccine make at least 14 days prior to departure. The other recommended vaccines are: tetanus, typhoid, hepatitis A and hepatitis B. The government of Indonesia requires a proof of yellow fever vaccination if you are traveling from a country with risk of yellow fever (see list of countries with risk of yellow fever transmission)
As most boats in Mentawai, unfortunately it doesn’t have internet access on board. However we will stop close to several resorts that have internet access and we are more than happy to take our guests to use their internet there. Resorts charge a fee, so take money with you. For those who have a smartphone, our advice is to buy a local carrier sim card before depart from Padang. Along the boat trip, there will be cell phone signal at some places therefore you can access the mobile internet. The cost is very cheap, about $ 15 sim card + internet + phone package. When you arrive in Padang, one of our Team member will ask and assist you.
Number of passengers required: Minimum 7 Maximum 10 (unless it is a closed group deal).
To book an individual spot or the whole boat, it’s necessary a booking deposit of 20% fo the Trip value.
This amount is not refundable in case of waiver, by any reason.
However, the spot can be transferred to other person indicated by the guest, without any cost.
We always use the currency of the deposit date to deduct any outstanding debt from the trip value.
No spot will be blocked and hold without the booking deposit. The remaining balance must be paid until 40 days prior to departure.
If the payment is not made before this date, the reservation will be cancelled.
No refund is applied in case of natural disasters, such as tsunami, earthquake, storms, floods, pandemics or international borders restrictions or due to political instability, being it local, national or global disaster.
The remaining balance payment (not including the booking deposit) could be refunded only in case of waiver up to 40 days before departure. Taxes for the money transfer will be paid by the guest.
Individual bookings are welcome, considering we need a minimum of 7 guests to confirm the charter.
In special situations, boat can depart with less than 7 guests.
The boat can stay on a bay or a protected area for the period of time when necessary. eg: in case of an emergency, bad weather or any other reason demanded by the captain or surf guide. Our main goal is to keep the safety of the guests at all times.
Typically surfing in Mentawais requires a certain level of skill and expertise in surfing. We wouldn’t recommend going to Mentawais if you have just started surfing or meet the beginners category. If you are an intermediate or advanced surfer there’s no doubt that the Mentawai Islands will leave you spoilt for choice and you can score the wave of your life here everyday!
We’d also strongly recommend getting some experience surfing reef breaks before heading to the Mentawai Island too – it’s a whole different ball game than beach breaks and point, and although in some respects it comes with a lot of advantages, you need to be able to keep yourself (and other surfers!) safe when surfing them.
Here is a guide of some of the different surf spots we will be going to such as Macaronis, Hollow Trees etc..
We have two boats at your disposal and convenience whenever you need to recharge from a session